Shipping policy

5.1. All goods are subject to availability.
5.2. Items ordered will be delivered as soon as possible in accordance with the requested delivery service. All delivery charges shown are for 2 to 4 day delivery of items in stock to U.K. mainland addresses only. If you require delivery to non-U.K. mainland address charges will vary depending upon the destination. Please contact us to discuss your requirements.
5.3. We will try to ensure that delivery is made within the estimated time scales.
5.4. For products listed on our Web Site outstanding orders can be cancelled at any time. In instances where payment has already been made, an alternative or refund in full for the item(s) concerned will be given.
5.5 Disclaimer: The recommended age and height for bike usage are provided as general guidelines. Actual suitability should be determined at the discretion of the parent or owner.

6.1. You should check your order carefully when it is delivered to you. In the event of any goods delivered by us being damaged in transit, or failing to match the items ordered by you, then you should notify us promptly. We use independent couriers in order to deliver goods to you a quickly and efficiently as possible. We need to hear from you as soon as possible if you believe that your order has been damaged in transit so that we can investigate the matter with our couriers.
6.2. Dependant on the goods purchased, we have multiple couriers and pallet networks we use to get all good to you in a timely manner. For express orders we aim to have your goods delivered within 1-3 business days. For standard orders we aim to have your goods delivered within 3-5 business days.